隱私政策
At RAYSTUDIO (hereinafter referred to as "we", "us" or "the Site"), your privacy is extremely important to us, and we take great care in handling and protecting your personal information. We strive to be transparent about how we collect, use and share information about you. This policy is intended to help you understand:
- WHAT INFORMATION WE COLLECT
- HOW WE USE INFORMATION
- HOW WE SHARE INFORMATION
- HOW WE STORE INFORMATION
- YOUR RIGHTS AND CHOICES
- HOW WE TRANSFER INFORMATION INTERNATIONALLY
- CHILDREN'S PRIVACY PROTECTION
- ADDITIONAL IMPORTANT PRIVACYISSUES
Please take a moment to read this Privacy Policy carefully because it sets forth the basis on which we use your personal information when you purchase our products online or at one of our stores or other points of sale ("Products"), access our websites, interact with us, or otherwise use our services and applications (collectively, "Services"). This policy also explains your choices about how to object to certain uses of information about you and how to access and update certain information about you. By using the Services, you consent to the collection and use of information in accordance with this Privacy Policy.
If you do not agree with this Privacy Policy in general or any part of it, you should not use our websites or mobile applications, request marketing materials from us, or participate in our promotions or social media activities, as applicable.
WHAT INFORMATION WE COLLECT
Information You Share with Us
We require certain information in order to provide you with our services. For example, you may register for an account to purchase or interact with the Services, you may provide your contact information to ask a question about our products and receive a response to your inquiry, you may sign up for email promotions to receive targeted offers and advertisements (with your consent, where required by law). If you choose to provide us with the following information, we will collect and use it to operate our services and improve your personalized experience on our Site.
Account Information. When you use the Services, you may provide information that may be personally identifiable, such as your username, password, phone number and email address, date of birth, social media account handles, and gender. We use this information to fulfill your requests, to send you personalized offers and other marketing materials, and to enhance your shopping experience on our site.
User Content. We use the content you created or shared on social media (including when you publicly tag us in a post) in accordance with the specific terms and conditions you accept to understand how you view our products/services.
The Services may include publicly accessible blogs, community forums or private messaging features. The Services may also include links and interactive features to various social media platforms. If you already use these platforms, their cookies may be set on your device when you use our Services or other services. You should be aware that personal information that you voluntarily post and transmit online in a publicly accessible blog, chat room, social media platform or other online medium, or that you share in an open forum, may be viewed and used by others without restriction. We cannot control such uses of your information when you interact with a social media platform, and by using such services, you assume the risk that the personal information you provide may be viewed and used by third parties for a variety of purposes.
Order Information. When you make purchases through the Site, we collect your information, including your name, billing address, shipping address, payment information, email address, and phone number. We use the information to fulfill your order, to communicate with you, to prevent potential risk or fraud, to manage and maintain your order history and associated loyalty program, to enhance your shipping experience by displaying personalized content, and to perform analysis, statistics and research.
Payment Information. We process your payments through Shopify Payments. Shopify Payments may collect payment and order information, including your credit or debit card number, card expiration date, CVV code, billing address, shipping address, phone, and your name, in order to process your purchases as part of our Services.（through Shopify Payments）
Information We Collect Automatically
We automatically receive and record information from your use of the Services, including web browser version, IP address, search terms, time zones, how you interact with us, and cookie information. This information is used to accurately load the Site for you, to analyze the Service, and to improve your user experience.
In general, the Site automatically collects usage information, such as the number and frequency of users of the Services. We may use this information in aggregate, i.e., as a statistical measure, but not in a way that would reveal your identity. This type of aggregate information allows us and our authorized third parties to see how often individuals use certain parts of the Services so that we can analyze and improve the Services.
Cookies. A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a variety of different cookies, including functional, performance, advertising, social media, or content cookies. Cookies enhance your browsing experience by allowing the site to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the site or move from one page to another. Cookies also provide information about how people use the site, such as whether they're a first-time visitor or a repeat visitor.
Most browsers allow you to disable the cookie function, which will prevent your browser from accepting new cookies, and (depending on the sophistication of your browser software) allow you to decide whether to accept new cookies in a variety of ways. We strongly recommend that you leave cookies enabled, as they allow you to take advantage of the most attractive features of the Services.
Pixel Tags / Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in a web page that collects information about a user's interaction with that web page. For example, by using a pixel, we may determine that a user has visited a particular web page or clicked on a particular advertisement. Advertisements delivered through the Services may be targeted to users who fit a certain general profile category, may be based on anonymized information derived from information a user has provided to us, including personal information (such as gender or age), may be based on the usage patterns of certain users of the Services, or may be based on your activity on third-party services.
We do not share personal information with ad networks for use outside of the Services. In order to increase the effectiveness of ad delivery, we may deliver a file (known as a "web beacon") from an ad network to you through the Services. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also allow ad networks to serve targeted ads to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network's servers, these companies can view, edit or set their own cookies, just as if you had requested a web page from their site.
Social Media. Our Site includes social media features such as the Facebook "Share This" button or other interactive mini-programs. These features may collect your IP address, the page you are visiting on our site, and may set a cookie in order for the feature to function properly. These social media features are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing such features.
Analytics. We use Google Analytics, a service provided by Google, Inc. (“Google”), to gather information about how users engage with our Site. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google's collection and processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout.
Aggregate Information. We collect statistical information about how both unregistered and registered users, collectively, use the Services ("Aggregate Information"). Some of this information is derived from Personal Information. This Aggregate Information is not Personal Information and cannot be traced back to you, your account or your web browser.
HOW WE USE THE INFORMATION
We take your privacy rights seriously when we believe it is in our legitimate business interests to collect and process your information. We use information about you for a variety of purposes. Below are the specific purposes for which we use the information we collect about you.
To provide the Services and personalize your website and mobile experience. We use information about you to provide the Services to you, including processing payment transactions with you, authenticating you when you log in, responding to your requests, and operating and maintaining the Services.
To run analytics, statistics and research. We are always looking for ways to make our services smarter, safer, more integrated and more useful to you. To that end, we use collective insights about how people use our Services and feedback provided directly to us to troubleshoot problems, analyze how consumers view our products/services, identify beauty trends, and conduct related research to integrate and improve the Services.
To communicate with you about the Services. We use your contact information to send transactional communications via email and within the Services, including confirming your purchases, reminding you of subscription expirations, responding to your comments, questions and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages.
To market, promote, and encourage engagement with the Services. We use your contact information and information about how you use the Services to send you promotional communications that may be of particular interest to you, including by email and by displaying ads on other companies' websites and applications, as well as on platforms such as Facebook and Google. These communications are designed to encourage engagement and maximize your use of the Services, including information about new features, survey requests, events, and other information we think may be of interest to you. We may also communicate with you about new product offers, promotions and contests.
To conduct surveys and collecting feedback. We do this to pursue our legitimate interests in understanding whether our products/services are helpful to you and to evaluate the effectiveness of any updates we provide.
To offer customer support. We use your information to troubleshoot technical problems, respond to your requests for assistance, analyze crash information, and maintain and improve the Services.
To maintain safety and security. We use information about you and your Service use to verify accounts and activity, to detect suspicious or fraudulent activity and to identify violations of Service policies.
To protect our legitimate business interests and legal rights. When required by law, when we believe it is in our legitimate business interest, or when necessary to protect our legal rights and interests and those of others, we use information about you in connection with legal claims, compliance, regulatory, audit functions and disclosures, acquisitions, mergers, divestitures, restructuring, reorganization, dissolution or other sale or transfer of a business.
Additional purposes. We may also process your information for other purposes that we may disclose to you from time to time in connection with our services. If we intend to process your personal data for a purpose other than that stated above, we will notify you prior to such processing and obtain your consent where required.
Legal basis for processing (for EEA users): If you are an individual in the European Economic Area (EEA), we will only collect and process information about you where we have a legal basis to do so under applicable EU law. The legal basis depends on the services you use and how you use them. This means that we collect and use your information only if: we need it to provide you with the Services, including to operate the Services, provide customer support and personalized features, and protect the security of the Services; it serves a legitimate interest (which is not overridden by your privacy interests), such as research and development, marketing and promotion of the Services, and the protection of our legal rights and interests; you give us your consent to do so for a specific purpose; or we need to process your data to comply with a legal obligation.
If you have consented to us using information about you for a particular purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. If we use your information because we or a third party (such as your employer) have a legitimate interest in doing so, you have the right to object to that use, although in some cases this may mean that you will not be able to use the Services.
HOW WE SHARE INFORMATION
RAYSTUDIO will never independently sell personal information for commercial purposes. However, we may share your information with our third party service providers, to comply with legal obligations, to protect and defend our rights and property, or with your permission. Below are the specific ways we share the information we collect about you.
For business purpose. From time to time, we use third parties to help us provide the Services. We share Personal Information from and about you for a business purpose with third party service providers who help us operate our Site or our business, including Site processors, CRM providers, ERP providers, order management and shipping processors, payment processors, customer service providers, analytics service providers, advertisers, loyalty program providers, product review program providers, cloud storage providers, and IT service providers. In providing their services, they will access, receive, maintain or otherwise process personal information on our behalf. Consistent with applicable legal requirements, we take commercially reasonable steps to require these third parties to adequately protect your personal information and to process it only in accordance with our instructions.
For Behavioral Advertising. As mentioned above, we may allow third party advertising partners to use tracking tools (e.g., cookies) to collect information about your activities (e.g., your IP address, page(s) visited, time of day). We may also share this de-identified information, as well as selected personal information (such as demographic information and past purchase history) that we have collected, with third-party advertising partners. These advertising partners may use this information (and similar information collected from other websites) to provide you with targeted advertisements when you visit other websites within their networks. We may provide access to other information collected by the Site to facilitate the delivery of information that may be useful, relevant, valuable or otherwise of interest to you.
For more information about how targeted advertising works, please visit the Network Advertising Initiative ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
For corporate transaction. In some cases, we may choose to buy or sell assets. In these types of transactions, personal information held by us about our users is among the assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, liquidation or similar proceeding, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your personal information as set forth in this policy.
For legal reasons. We also reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to (i) comply with any applicable law, regulation, legal process, civil, criminal, or regulatory investigation, or enforceable governmental request, (ii) enforce our Terms of Service (or any other terms of use for our websites or mobile applications), (iii) respond to legal processes (such as a search warrant or subpoena), (iv) detect, prevent, or otherwise address fraud, security breaches, or other issues related to our websites or mobile applications, including investigation of potential violations thereof, (iii) respond to legal process (such as a search warrant, subpoena, summons or court order), (iv) detect, prevent or otherwise address fraud, security or technical issues, or (v) protect our rights, property or safety, our users and the public. This includes sharing information with other companies and organizations for fraud protection and spam/malware prevention.
Aggregate Information. We share aggregate, non-personally identifiable information with our partners, service providers and others with whom we do business. We share this type of statistical information so that our partners can understand how and how often people use our services and their services or websites, which helps them improve and optimize their services, as well as use this information for statistical analysis, research, and other purposes.
With your consent: We will share your personal information with any relevant party that you have given us permission to do so.
HOW WE STORE AND SECURE INFORMATION
The security of your information is a top priority for us. To that end, we follow industry-standard best practices to protect your information. We use data hosting service providers in the United States to host the information we collect, and we use technical measures to safeguard your information. While we use safeguards designed to protect your information, no security system is impenetrable, and due to the nature of the Internet, we cannot guarantee that data in transit over the Internet or while stored on our systems or otherwise in our care will be completely protected from intrusion by others. The length of time we keep information we collect about you depends on the type of information, as described in more detail below. After that time, we will either delete or anonymize your information. If anonymization is not possible (for example, because the information is stored in backup archives), we will store your information securely and isolate it from any further use until it can be deleted.
Account Information. We retain your account information until you delete your account. We also retain some of your information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, support business operations, and develop and improve our services. When we retain information to improve and develop the Services, we take steps to eliminate information that directly identifies you, and we use the information only to uncover collective insights about the use of our Services, not to analyze specific personal characteristics about you.
Information You Share on the Services. If your account is deactivated or disabled, some of your information and the content you have provided will remain.
Marketing information. If you have opted in to receive marketing emails from us, we will retain information about your marketing preferences unless you specifically ask us to delete such information. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
YOUR RIGHTS AND CHOICES
You have the right to request a copy of your information, object to our use of your information (including for marketing purposes), request deletion or restriction of your information, or request your information in a structured electronic format. Below we describe the tools and procedures for making these requests.
Welcome to RAYSTUDIO SMS Alerts! Our program delivers updates on our products, promotions, events and more directly to your mobile device. Message frequency varies. Message and data charges may apply.If you wish to opt-out, reply STOP to any of our messages at any time.
- For help or more information, reply HELP or contact our customer service at support@raystudio.com
- Please note that carriers are not liable for delayed or undelivered messages.
- By subscribing to our SMS alerts, you agree to our Privacy Policy, available at Privacy Policy.
By subscribing via text, you consent to RAYSTUDIO sending you recurring automated marketing messages, including shopping cart reminders, to the phone number provided. Consent is not required to make a purchase. If you wish to unsubscribe, reply with STOP. For assistance, reply HELP. Message frequency may vary. Message and data charges may apply. Please review our Privacy Policy and Terms of Service.
Our site also uses [cookies, plugins, etc] to keep track of the items you add to your shopping cart, including when you abandon your shopping cart, and this information is used to determine when to send shopping cart reminder messages via SMS.
Right to access and correct. If you maintain an account with us, you may view, update, correct or update your profile information by signing into your account and using the editing tools associated with that content.
Right to deactivate. You may deactivate your access to the Services at any time.
Right to delete. Our Services and related documentation provide you with the ability to delete certain information about you. Please note, however, that we may need to retain certain information for recordkeeping purposes, to complete transactions, or to comply with our legal obligations.
Right to withdraw consent. In some cases, you can ask us to stop accessing, storing, using, or otherwise processing your information if you believe we don't have the right to do so. For example, if you believe that a Services account was created for you without your permission or you are no longer an active user, you may request that we delete your account as provided in this Policy. If you have given us consent to use your information for a limited purpose, you may contact us to withdraw that consent, but this will not affect any processing that has already taken place at that time. You may also opt out of our use of your information for marketing purposes by contacting us as set out below. If you make such requests, we may need time to investigate and facilitate your request. If there is a delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is granted or the dispute is resolved, unless your administrator (if applicable) objects. If you object to information about you being shared with a third-party application, please disable the application or contact your administrator to do so.
Send "Do Not Track" Signals. Do Not Track is a preference you can set in your web browser to let websites know that you do not want to be tracked. You can enable or disable Do Not Track by visiting your web browser's "Preferences" or "Settings" page. Please note that because there is no industry standard for how to respond to Do Not Track signals, we do not currently change our information collection and use practices when we detect such a signal from your browser.
HOW WE TRANSFER DATA INTERNATIONALLY
We may transfer the personal information we have about you to countries other than the country in which the information was originally collected, and your personal information may be processed and stored outside of your country of residence. These countries may not have the same privacy and data protection laws and regulations as your country of residence, and your personal information will be subject to applicable foreign laws. If we transfer your information to other countries, we will protect that information in the manner described in this Privacy Policy.
ADDITIONAL IMPORTANT PRIVACY MATTERS
Children's privacy. The Services are not directed to anyone under the age of fourteen. We do not knowingly collect personal information from children under the age of 14. If we learn that a child under the age of 14 has provided us with personally identifiable information, we will delete that information from our records. If you become aware that a child has provided us with personal information, please contact our Support Services.
Links to other websites. For your convenience, our Service may contain links to other sites that are not operated by us. Because these sites have independent privacy policies, we encourage you to review the privacy policy of each site you visit. We are not responsible for the content of the websites, any use of the websites, or the privacy practices of the websites.
Changes to this Privacy Policy. This Privacy Policy may be revised from time to time. If we make material changes to the way we treat your personal information or to the Privacy Policy, we will notify you on the Services or by other means, such as email or text notification. Please review the changes carefully. If you agree to the changes, simply continue to use our Services. If you disagree with any of the changes to our Terms and you no longer wish to use our Services, you may delete your account(s). Unless otherwise stated, our current Privacy Policy applies to all information we have about you and your account.
